ICKLE PICKLE

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Terms of Service

Effective Date: July 3, 2026

1. Introduction and Acceptance of Terms

Welcome to icklepickleltd.com (the “Site”, “Platform”, or “Service”), which is owned and operated by Ickle Pickle Limited (hereinafter referred to as the “Company”, “we”, “us”, or “our”).

These Terms of Service (“Terms”, “Agreement”) constitute a legally binding contractual agreement made between you, whether personally or on behalf of an entity (“you”, “your”, or “User”), and Ickle Pickle Limited, concerning your access to and use of our website, mobile applications, and any other media forms, media channels, or mobile websites related or connected thereto, as well as the purchase of any products, merchandise, or services available on the Platform.

By browsing, accessing, creating an account on, or purchasing items from our Site, you explicitly acknowledge that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these terms, you are expressly prohibited from using the Site and must discontinue use immediately.

We operate under the laws of New Zealand. However, because our Platform can be accessed internationally, we structure our commercial rules to respect global consumer protection principles, provided they do not conflict with the mandatory statutory laws of New Zealand.

2. Eligibility and User Representations

By using this Site, you represent, warrant, and covenant that:

  • You have the legal capacity to enter into a binding contract and you agree to comply with these Terms of Service.
  • You are at least sixteen (16) years of age, or the age of majority in your jurisdiction of residence. If you are a minor, you must have received explicit permission from your parent or legal guardian to utilize this Platform.
  • You will not access the Site through automated or non-human means, whether through a bot, script, spider, scraper, or otherwise.
  • You will not use the Site for any illegal, unauthorized, or fraudulent purpose.
  • Your use of the Service will not violate any applicable local, national, or international law or regulation.

3. Account Registration, Security, and Management

To access certain features of the Platform, including tracking order histories, creating wishlists, and speeding up the checkout process, you may be required to register a user account.

A. Accuracy of Information

When you create an account, you agree to provide true, accurate, current, and complete information about yourself as prompted by our registration forms. You also agree to promptly update your account information, including your email address and payment methods, so that we can complete your transactions and contact you as needed.

B. Credential Confidentiality

You are entirely responsible for maintaining the strict confidentiality of your account username, login password, and any session tokens. You agree to accept full responsibility for all activities, purchases, and liabilities that occur under your account or password credentials.

C. Unauthorized Use and Breaches

You must notify us immediately at windveil@icklepickleltd.com if you suspect or detect any unauthorized use of your password, a breach of your account security, or any other fraudulent behavior on your profile. The Company will not be held liable for any loss or damage arising from your failure to safeguard your login details.

D. Account Termination and Suspension

We reserve the absolute right, in our sole discretion and without prior notice or liability, to suspend, deactivate, or permanently terminate your account if we determine that you have violated any provision of these Terms, engaged in fraudulent purchasing schemes, abused discount mechanisms, or disrupted the normal commercial operations of our Site.

4. E-Commerce Purchases, Orders, and Contract Formation

A. Product Descriptions and Visual Media

We make every reasonable effort to display the attributes, specifications, colors, and dimensions of our products as accurately as possible on icklepickleltd.com. However, the actual colors and textures you see will depend heavily on your specific computer monitor or mobile device screen settings. We cannot guarantee that your device will accurately reflect the true physical characteristics of the products. All product descriptions and graphics are subject to change at any time without notice.

B. Order Invitation and Acceptance

All products displayed on the Site represent an invitation to treat and do not constitute a legally binding offer to sell. When you submit an order, you are making an offer to purchase the selected items from us. A legally binding sales contract is only formed when we send you an explicit “Shipment Confirmation Email” containing your tracking details. An initial “Order Acknowledgment Email” simply confirms receipt of your request and does not constitute acceptance of your order.

C. Right to Refuse or Cancel Orders

Ickle Pickle Limited reserves the absolute right to refuse, restrict, limit, or cancel any order placed with us for any reason, at our sole discretion. Situations that may result in order cancellation include, but are not limited to:

  • Limitations on quantities available for purchase (stock shortages).
  • Inaccuracies, typographical errors, or omissions in product pricing or promotional descriptions.
  • Issues identified by our credit, risk management, and fraud prevention departments.
  • Suspicion of unauthorized commercial resale or drop-shipping.

If your order is canceled after your financial payment gateway has already charged your account, we will immediately issue a full refund to the original payment instrument used.

5. Pricing, Financial Transactions, and Taxation

A. Currency and Price Modifications

All prices listed on the Site are displayed in the currency explicitly selected at checkout. We reserve the complete right to adjust, modify, or update prices for any items listed on the Platform at any time without prior notice. Price adjustments will not affect orders that have already received a final Shipment Confirmation Email.

B. Taxes, Duties, and Tariffs

  • Domestic Orders: For shipments within New Zealand, prices will include the standard Goods and Services Tax (GST) where applicable by law.
  • International Orders: For shipments sent outside New Zealand, you are considered the importer of record. You are entirely responsible for paying all additional local value-added taxes (VAT), consumption taxes, customs tariffs, clearance fees, and handling duties imposed by your country’s border and tax authorities.

C. Payment Authorization and Instruments

By providing a credit card, debit card, PayPal account, or any other alternative electronic payment method, you represent and warrant that you are the lawful owner or authorized user of that financial instrument. You authorize our third-party secure payment processors to charge the full transaction amount (including product costs, shipping fees, handling surcharges, and applicable taxes) to your designated payment account.

6. Shipping, Delivery, and Risk of Loss

All shipments generated through transactions on the Site are governed strictly by our comprehensive Shipping Policy.

A. Transfer of Title and Risk of Loss

All physical merchandise purchased from icklepickleltd.com is manufactured and distributed pursuant to a shipment contract. This means that the physical title to the goods and the risk of loss, damage, or destruction pass to you immediately upon our delivery of the package to our designated commercial carrier or courier service network.

B. Delivery Timeline Estimations

Any delivery timeframes, dates, or schedules provided on the Site or during checkout are purely educated estimations and do not constitute guaranteed deadlines. Ickle Pickle Limited shall not be held liable for any commercial losses, damages, or penalties caused by shipping or customs clearance delays.

7. Returns, Refunds, and Consumer Guarantees

All returns, product replacements, and financial refunds are governed strictly by our standalone Refund and Returns Policy.

A. Strict Return Requirement

As detailed in our specific policy, Ickle Pickle Limited enforces a strict “No Return, No Refund” mechanism. We will not issue “refund-only” remedies under any circumstances. To be considered for a refund or store credit, the physical item must be returned to our authorized corporate facility in an unused, pristine condition with all original packaging and tags intact.

B. Statutory Consumer Guarantees

Nothing in these Terms of Service or our Refund and Returns Policy is intended to exclude, restrict, or modify any non-excludable consumer rights or statutory guarantees provided under the New Zealand Consumer Guarantees Act 1993, the Fair Trading Act 1986, or equivalent consumer protection frameworks in your local jurisdiction that cannot be lawfully waived.

8. Intellectual Property Rights

A. Ownership of Intellectual Assets

Unless otherwise explicitly stated, the Site, along with its entire underlying software infrastructure, source code, database architectures, website designs, functionalities, graphics, layouts, texts, photographs, videos, audio clips, logos, and trademarks (collectively referred to as the “Content” and “Marks”) are the exclusive property of Ickle Pickle Limited or are licensed directly to us. They are heavily protected by New Zealand intellectual property laws, international copyright conventions, trademark statutes, and proprietary rights treaties.

B. Limited Personal License

You are granted a limited, non-exclusive, non-transferable, revocable, and personal license to access and use the Site solely for your personal, non-commercial shopping purposes.

C. Prohibited Exploitation

You are strictly prohibited from copying, reproducing, aggregating, republishing, downloading, posting, publicly displaying, translating, transmitting, distributing, selling, licensing, or otherwise exploiting any part of our Content or Marks for any commercial purpose whatsoever without obtaining prior express written authorization from an executive officer of Ickle Pickle Limited.

9. User-Generated Content and Reviews

The Platform may allow you to post product reviews, comments, ratings, or participate in public chat modules (collectively, “Submissions”).

A. Content Standards

You agree that any Submission you upload to our Platform will not:

  • Contain defamatory, libelous, obscene, offensive, abusive, hateful, or discriminatory language.
  • Infringe upon the intellectual property, copyright, patent, trademark, or privacy rights of any third party.
  • Contain malicious software code, computer viruses, Trojan horses, tracking bots, or commercial spam hyperlinks.
  • Violate any applicable laws, public safety regulations, or encourage illegal activities.

B. License to the Company

By posting Submissions on the Site, you grant Ickle Pickle Limited a perpetual, irrevocable, worldwide, royalty-free, sub-licensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and publicly display such content across any media or marketing channels, without any financial compensation or attribution to you.

10. Prohibited Activities and Platform Misuse

When utilizing our Platform and Services, you explicitly promise and agree that you will not:

  • Engage in any systematic data extraction, scraping, harvesting, or mining from our databases.
  • Decompile, reverse engineer, disassemble, or decode any proprietary software used to run the Site.
  • Attempt to bypass, disable, or circumvent any network security measures, firewalls, encryption grids, or access control parameters.
  • Interfere with, disrupt, or create an excessive, unreasonable load on our servers, hosting infrastructure, or network connections.
  • Use our contact forms or customer support channels to send unsolicited commercial marketing materials, advertising pitches, or chain letters.
  • Falsely impersonate another individual, employee, corporate officer, or create fraudulent alternative user accounts to exploit our promotional systems.

11. Third-Party Links, Services, and Toolsets

Our Platform may contain embedded links, integrations, or plug-ins that route to websites, applications, and services owned and operated by independent third parties (such as social media networks, external analytics providers, and payment processors).

These third-party platforms are completely outside the administrative control, oversight, and ownership of Ickle Pickle Limited. We do not endorse, review, monitor, or accept any legal liability for the content, privacy settings, accurate functionality, terms of use, or commercial practices of any third-party websites. You access these external links entirely at your own financial and security risk.

12. Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT, AND ANY PRODUCTS OBTAINED THROUGH THE PLATFORM IS AT YOUR SOLE, PRIVATE RISK. THE SERVICE, WEBSITE SITE DESIGNS, AND PRODUCTS ARE PROVIDED ENTIRELY ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO the FULLEST EXTENT PERMITTED BY APPLICABLE JURISDICTIONAL LAWS, ICKLE PICKLE LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  • WARRANTIES THAT THE SITE WILL OPERATE ERROR-FREE, CONTINUOUSLY, SECURELY, OR THAT COMPUTER VIRUSES AND MALICIOUS ELEMENTS WILL BE ENTIRELY ABSENT.
  • WARRANTIES AS TO THE ACCURACY, RELIABILITY, TIMELINESS, QUALITY, OR COMPLETENESS OF THE CONTENT AND ITEM DESCRIPTIONS PROVIDED ON THE PLATFORM.

13. Comprehensive Limitation of Liability

TO THE MAXIMUM EXTENT LAWFULLY PERMITTED BY THE STATUTES OF NEW ZEALAND AND APPLICABLE GLOBAL CODES, IN NO EVENT SHALL ICKLE PICKLE LIMITED, ITS DIRECTORS, SHAREHOLDERS, CORPORATE OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE HELD LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSEVER.

THIS INCLUDES, WITHOUT LIMITATION, DAMAGES FOR LOSS OF FINANCIAL PROFITS, REVENUE, DATA repositories, REPUTATION, GOODWILL, TIME, OR OTHER INTANGIBLE ASSETS, ARISING OUT OF OR IN CONNECTION WITH:

  • YOUR USE OF, OR INABILITY TO ACCESS AND USE, THE SITE OR SERVICES.
  • THE COST OF PROCUREMENT OF SUBSTITUTE GOODS RESULTING FROM ANY PRODUCT PURCHASED ON THE SITE.
  • UNAUTHORIZED ACCESS TO, ALTERATION OF, OR LEAKAGE OF YOUR DATA TRANSMISSIONS OR PERSONAL PROFILES.
  • STATEMENTS, CONDUCT, OR MALICIOUS OPERATIONS OF ANY THIRD-PARTY USER ON THE SITE.

THE AGGREGATE TOTAL LIABILITY OF ICKLE PICKLE LIMITED FOR ANY CLAIMS, DISPUTES, OR ACTIONABLE LAWSUITS ARISING UNDER THIS AGREEMENT OR RELATING TO THE PURCHASE OF ANY ITEM SHALL NOT EXCEED THE TOTAL AMOUNT OF MONEY YOU ACTUALLY PAID TO THE COMPANY FOR THE SPECIFIC ORDER GIVING RISE TO THE LIABILITY.

14. Indemnification Obligations

You agree to defend, indemnify, and hold harmless Ickle Pickle Limited, its parent companies, subsidiaries, affiliates, and their respective directors, officers, employees, agents, and contractors from and against any and all claims, civil liabilities, damages, losses, expenses, court costs, and reasonable attorney fees arising out of or resulting from:

  • Your breach or violation of any clause within these Terms of Service.
  • Your improper, abusive, or unlawful use of the Site or products purchased therefrom.
  • Your violation of any third-party intellectual property, privacy, or statutory rights.
  • Any overtly harmful or destructive actions you perform toward other users via our digital infrastructure.

15. Governing Law and Jurisdictional Venue

These Terms of Service, along with all operational policies, transaction logs, commercial actions, and any disputes or claims arising out of or in connection with them, shall be governed by, interpreted, and construed exclusively in accordance with the internal substantive laws of New Zealand, without regard to its conflict of law principles.

You and Ickle Pickle Limited explicitly agree that any legal action, lawsuit, judicial proceeding, or administrative hearing arising directly or indirectly under these Terms shall be instituted and litigated exclusively within the competent courts located in Auckland, New Zealand. You hereby consent and submit to the personal jurisdiction and venue of these courts.

16. Severability and Complete Waiver

  • Severability: If any provision, clause, or paragraph of these Terms of Service is determined by a court of competent jurisdiction to be unlawful, void, invalid, or otherwise unenforceable, that specific provision shall be deemed severable from this Agreement and shall not affect the validity, legality, and enforceability of any of the remaining clauses.
  • No Waiver: The failure of Ickle Pickle Limited to exercise or enforce any right, power, or provision of these Terms of Service shall not operate or be construed as a present or future waiver of such right or provision. Any waiver must be executed in writing by an authorized representative of the Company to be legally effective.

17. Amendments and Revisions to the Terms

We reserve the framework right, at our sole discretion, to change, amend, update, or replace any portion of these Terms of Service at any time.

When a modification occurs, we will update the “Effective Date” at the top of this document. If the changes we implement are structurally significant or alter your substantive consumer rights, we will provide a more prominent notification, such as a banner on our homepage or a direct notification sent to your registered account email. Your continued use of or access to our Site after the posting of any revisions constitutes your absolute acceptance of the updated Terms of Service.

18. Complete Agreement Contact Information

These Terms of Service, along with our Privacy Policy, Shipping Policy, and Refund and Returns Policy, constitute the entire, integrated agreement and understanding between you and Ickle Pickle Limited, completely superseding any prior or contemporaneous oral or written proposals, communications, understandings, or agreements.

If you have any questions, clarifications, legal inquiries, or require notices under this Agreement, please contact our administrative legal department at:

  • Company Corporate Name: Ickle Pickle Limited
  • Official E-Commerce Platform: icklepickleltd.com
  • Dedicated Operations Email: windveil@icklepickleltd.com
  • Corporate Mailing Address: Flat 1, 44 Roberts Road, Glenfield, Auckland 0629, New Zealand
  • Customer Support Telephone: +(64)22 1675929